Warranty

1、How many moths warranty for my products?


We provide one year limited warranty for all Products purchased from UMIDIGI and a month limited warranty for all accessory purchased from UMIDIGI.At UMIDIGI, we are committed to our customers’ satisfaction.

 

1.If the product did not meet your expectations, you can request for refund or exchange within 7 days from the date of delivery(buyer will responsibility for the freight fees for returning).

 

2.If the product is defective (not manmade defective) when you receive it within 15 days, you can return to UMIDIGI and get a full refund or replacement. UMIDIGI will responsible for the freight fees.

 

3.Beyond the 15 days but within 1 year warranty, a full refund is not available, but part refund or repair is acceptable. You are responsible for the return-to-UMIDIGI shipping fees and UMIDIGI will bear the freight of repaired units.

 

Note: If the product is manmade defective, refund or replacement is not available. Within Warranty, repair is acceptable, but you are responsible for any of the service charge, shipping cost and other fees.

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