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Country
Aaland Islands
Afghanistan
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American Samoa
Andorra
Angola
Anguilla
Antarctica
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Argentina
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Ascension Island (British)
Australia
Austria
Azerbaijan
Bahamas
Bahrain
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Belgium
Belize
Benin
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Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote D'Ivoire
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Democratic Republic of Congo
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France, Metropolitan
French Guiana
French Polynesia
French Southern Territories
FYROM
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and Mc Donald Islands
Honduras
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Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
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Jordan
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Kosovo, Republic of
Kuwait
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Liechtenstein
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Madagascar
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Martinique
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Mayotte
Mexico
Micronesia, Federated States of
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Mongolia
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Morocco
Mozambique
Myanmar
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Panama
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Slovenia
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South Korea
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Spain
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St. Pierre and Miquelon
Sudan
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Svalbard and Jan Mayen Islands
Swaziland
Sweden
Switzerland
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Taiwan
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Thailand
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Uruguay
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Vanuatu
Vatican City State (Holy See)
Venezuela
Viet Nam
Virgin Islands (British)
Virgin Islands (U.S.)
Wallis and Futuna Islands
Western Sahara
Yemen
Zambia
Zimbabwe
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Question Category
Pre-sale Service
Shippment
Cancel order
others
Receiver/Earpiece
Speaker
Microphone
Screen
Charge
Battery
Camera
Fringerprint
Others
Receiver/Earpiece
Speaker
Microphone
Screen
Charge
Power on/Boot/Reboot problem
Battery
Camera
Fringerprint
Bluetooth
Mobile calling network
Wifi calling
Volte
Wifi
Sim card
NFC
other problem
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Order Platform
AliExpress.com
Amazon.com
Amazon.jp
Amazon.de
Amazon.it
Amazon.es
Amazon.uk
Amazon.au
Amazon.ae
eBay.com
Indiegogo
Linio.mx
Jumia.com
Cdiscount.com
Gearbest
Banggood
DX.com
Lazada.th
Lazada.ph
Not listed online shop
Local retail store
other
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Model
UMIDIGI A9
UMIDIGI A9 Pro
UMIDIGI BISON
UMIDIGI A9 Pro 2021
UMIDIGI A11
UMIDIGI Power 5
UMIDIGI BISON Pro
UMIDIGI A11 Pro Max
UMIDIGI BISON X10
UMIDIGI BISON X10 PRO
UMIDIGI A11S
UMIDIGI Power 5S
UMIDIGI BISON X10S / X10G
UMIDIGI BISON X10S NFC / X10G NFC
UMIDIGI BISON GT2 / GT2 PRO
UMIDIGI BISON GT2 5G/ GT2 PRO 5G
UMIDIGI A13 Pro
UMIDIGI A13
UMIDIGI A13S
UMIDIGI F3 SE
UMIDIGI F3
UMIDIGI F3S
UMIDIGI Power 7 Max
UMIDIGI Power 7
UMIDIGI Power 7S
UMIDIGI BISON 2 | 2 PRO
UMIDIGI G1 & C1
UMIDIGI F3 5G
UMIDIGI A13 Pro 5G
UMIDIGI G1 Max & C1 Max
UMIDIGI A13 Pro Max 5G
UMIDIGI G2 & C2
UMIDIGI F3 Pro 5G
UMIDIGI G3 Max
UMIDIGI G3 Plus
UMIDIGI G3
UMIDIGI G5 Mecha
UMIDIGI G1 Plus & C1 Plus
UMIDIGI A15
UMIDIGI A15C
UMIDIGI G5
UMIDIGI G5A
UMIDIGI A15T
UMIDIGI BISON X20
UMIDIGI G6 5G
UMIDIGI G9 5G
UMIDIGI Note 90
UMIDIGI AirBuds U
UMIDIGI AirBuds Pro
UMIDIGI AirBuds
UMIDIGI AbleBuds Free
UMIDIGI G1 Buds
UMIDIGI G3 Tab
UMIDIGI A11 Tab
UMIDIGI A13 Tab
UMIDIGI G1 Tab Kids
UMIDIGI G2 Tab Kids
UMIDIGI G1 Tab
UMIDIGI G2 Tab
UMIDIGI G5 Tab Kids
UMIDIGI G5 Tab
UMIDIGI A15 Tab
UMIDIGI Active T1
UMIDIGI G1 Tab Mini
UMIDIGI G1 Tab Mini Kids
UMIDIGI G3 Tab Ultra
UMIDIGI Uwatch2
UMIDIGI Uwatch 2S
UMIDIGI Uwatch3 GPS
UMIDIGI Urun
UMIDIGI Uwatch 3S
UMIDIGI Urun S
UMIDIGI UFit Pro
UMIDIGI Uwatch 5S
UMIDIGI Uwatch 5
UMIDIGI Note 100
UMIDIGI Note 100A
UMIDIGI Note 100x
UMIDIGI Note 100 5G
UMIDIGI G9x
UMIDIGI G100x
UMIDIGI G100
UMIDIGI G100A
UMIDIGI G100x 5G
UMIDIGI G100 Pro
UMIDIGI G100 5G
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Variant
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Chose problems
Main Problem
Receiver/Earpiece
Microphone
Speaker
Screen
Power on/ Boot/ Reboot Problem
Charge
Battery
Fingerprint
Camera
NFC
Bluetooth
Mobile calling network
4G Network
Wifi calling
Volte
Wifi
SIM card tray
Other problem (This option can't describe the problem accurately, please make sure the problems above don't inclue your problem then choose this.)
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